Refund and Returns Policy

Overview

We want you to shop with confidence. If you are not satisfied with your purchase, you may request a return or refund under the conditions below.

1. Return Eligibility

• Items must be unused, unwashed, and in original packaging.

• Return requests must be submitted within 14 days of delivery.

• Certain hygiene-related products may not be eligible for return unless defective.

2. Non-Returnable Items

• Final sale or clearance items

• Used or damaged products (unless defective upon arrival)

3. Return Process

• Contact us at info@AERIVONSTORE.com with your order number.

• Once approved, return instructions will be provided.

4. Refunds

• Refunds will be processed to the original payment method.

• Processing may take 5–10 business days after approval.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrectly shipped.